Menddie collaboration
Warranty repair of Nanso products
Warranty repair of Nanso products
We want to promote responsible consumption and our products are designed to last both qualitatively and over time. The longest possible service life of our clothes is one important part of our responsibility strategy. Menddie's repair services are used for warranty repairs of Nanso products.
Cooperation with Menddie
In accordance with the Consumer Protection Act, the warranty repair applies to products that have been in use for less than 12 months, and the customer has 2 months to complain about the product after he has noticed the error. At Nanso, we look at the entire product life cycle, and adding a repair service as part of the whole is a natural step for us.
Menddie's mission is to extend the life cycle of clothing by making clothing repair and maintenance services more easily available to consumers. The process is easy: after first dealing with Nanso's customer service, the customer receives a warranty repair order and shipment activation code in his email, after which he mails the repaired product free of charge through Matkahuolto and the repaired product is returned to him in about a week. The products are harvested by Menddie in Finland.
Whether the garment is covered by warranty repair and repairability is assessed on a case-by-case basis. Evaluation and ordering of repairs is done through our customer service: kaspalvelu@nanso.com .
By fixing, we care
Repairing clothes used to be common in history, but the appreciation and skill have waned over the years. However, there have been gratifying signs of the return of clothing repair and modification in recent years. Repairing a garment is also a statement for the appreciation of the garment, by repairing you care. We should not forget that our biggest and easiest act of responsibility is to wear our clothes longer. Using the product's warranty repair service has many positive effects: money and resources required to manufacture a new garment are saved, and the local service provider is also employed.
We are interested in various forms of services that support the circular economy. The repair service, which now focuses on warranty repairs in the first phase, is one part of extending the useful life of the clothes, other parts of this are the clothes care equipment found in our selections (Stockholm Steamery) and the Emmy cooperation that promotes the recycling of our clothes.
The new life collection
Nanso's clothes are designed to delight you for a long time both in terms of quality and style. In order to extend the life cycle of our clothes, we launched the Uusi Elämä collection, which gives our clothes in good condition a new life through renovation. The purpose of the collection is to slow down the rapid circulation of fashion and promote the circular economy.
Read more about the Uusi Elämä collection
Second hand collaboration: Nanso + Emmy
The collaboration between Nanso and Emmy, Finland's largest second-hand brand clothing buying and selling service, offers an easy way to give unused branded clothes a new home.
Read more about the Emmy collaboration
Donation for the benefit of the Baltic Sea: John Nurminen Foundation
Nanso donates the profits from the sale of plastic bags to the John Nurminen Foundation to protect the Baltic Sea.
Read more about donating to the Baltic Sea
Read more about responsibility at Nanso
At Nanso, we approach responsibility holistically and are committed to acting responsibly, transparently and in accordance with ethical principles. In addition to high-quality products, we also consider people and the environment in our responsibility work. Our responsibility work is divided into three different themes: products, people and environment.
Articles and interviews
Responsibility and transparency play a central role in Nanso's operations. To promote these themes, we participated in the Digital Product Passport (DPP) project.
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Made from high-quality materials, our jeans are designed to last from season to season. We put together jeans care instructions that, if followed, will make your jeans happy for a long time.
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The Uusi Elämä collection on ostavastuulisesti.fi website
Nanso’s Uusi Elämä (New Life) collection has been approved for the ostavastuullisesti.fi website. Ostavastuullisesti.fi is a site dedicated to responsible purchasing, aimed at bringing togethe...
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